Privacy Policy
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At Vesper, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you access or use our platform and services.
1. Information We Collect
We collect both personal and non-personal information to deliver and improve our services.
Information you provide:
- Name, email address, phone number, and login credentials
- Property details (e.g., address, lot size, access details)
- Communication with our support team
- Payment and transaction information
Information collected automatically:
- IP address, browser type, and device identifiers
- Usage data such as page visits, filters used, and site activity
Information from third parties:
- Payment processors and integration partners
- Public and proprietary property databases
2. How We Use Your Information
We use your information to:
- Facilitate property listings and fleet bookings
- Provide customer service and account support
- Communicate updates and confirmations
- Improve the platform’s performance and user experience
- Process transactions and maintain billing accuracy
- Ensure security and compliance with safety standards
3. Sharing of Information
We do not sell your personal information. We may share your data with:
- Property owners and fleet managers, to complete bookings
- Trusted third-party service providers, such as hosting and payment processors
- Government or legal entities when required by law
4. Data Security
We implement strong security measures to protect your data, including encryption in transit and at rest. All Vesper listings are required to meet minimum physical security standards.
5. Your Choices
You may update or delete your personal information at any time by logging into your account. You can also unsubscribe from marketing emails via the opt-out link provided.
6. Cookies and Tracking
We may use cookies and similar technologies to improve functionality and understand user behavior. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children.
8. Data Retention
We retain user information for as long as necessary to fulfill the purposes described in this policy or as required by law.
9. Changes to This Policy
We may revise this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date.
10. Contact
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: support@vesperparking.com